Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform, your item must be unused and in the same condition that you received it. It must be in the original packaging with all tags attached. You must also provide a receipt or proof of purchase. We reserve the right to refuse returns of any product that does not meet the above return conditions in our sole discretion.

Any request for refund must be submitted within seven days from the date of the Transaction. For any problem and suggestion please email us at contact@officedel.com or call us at 98210-79990 and provide a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.